Shipping policy

Shipping Policy

Effective Date: June 21, 2026

Thank you for shopping with Rhevenish. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy before placing an order.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • During sales, holidays, or product launches, processing times may be slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).

Shipping Destinations

We currently ship to most countries worldwide.

If we are unable to deliver to your location, you will be notified before your order is processed or your payment will be refunded.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

Destination Estimated Delivery Time
Poland 1–3 business days
Europe 3–7 business days
United Kingdom 4–8 business days
United States & Canada 5–10 business days
Rest of the World 7–15 business days

Please note that these are estimates and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery destination

  • Package weight

  • Shipping method selected

Any applicable shipping charges will be clearly displayed before payment.

Free Shipping

We may occasionally offer free shipping promotions.

Any minimum purchase requirements or promotional conditions will be clearly stated on our website.

Tracking Your Order

Once your order has been dispatched, you will receive an email containing your tracking number (if available).

Tracking information may take up to 24 hours to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Unless otherwise stated at checkout:

  • These charges are the responsibility of the customer.

  • Rhevenish is not responsible for customs delays or additional import fees.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered:

  • Contact us immediately if your order has not yet shipped.

  • Once an order has been dispatched, we may be unable to change the delivery address.

Additional shipping charges may apply if a package must be reshipped.

Lost or Delayed Packages

While we work with trusted shipping carriers, occasional delays may occur due to:

  • Weather conditions

  • Customs inspections

  • Carrier disruptions

  • High shipping volumes

  • Other circumstances beyond our control

If your package appears to be lost or significantly delayed, please contact us and we will assist in working with the shipping carrier to resolve the issue.

Damaged Packages

If your order arrives damaged:

  • Contact us within 48 hours of delivery.

  • Include your order number.

  • Provide clear photos of the damaged item and packaging.

We will review your claim and arrange a replacement or refund where appropriate.

Failed Delivery Attempts

If a delivery cannot be completed because:

  • No one is available to receive the package,

  • The shipping address is incorrect,

  • The package is not collected from a pickup location within the required time,

the package may be returned to us.

If this occurs, additional shipping charges may apply to resend the order.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

Orders that have already been processed or shipped cannot be modified or canceled.

Contact Us

If you have any questions about shipping or your order, please contact us.

Rhevenish

Email: rhevenishbiz@gmail.com

Phone: +48 733 440 707

We aim to respond to all inquiries within 24–48 business hours.